Privacy Policy
Your privacy is important to us. Learn how we protect your data.
1. Introduction
Hamco Global Inc. ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you access or use our website and services.
2. Information We Collect
Information You Provide:
- Contact information (name, email, phone number, company)
- Shipping and delivery information
- Payment information
- Customer service communications
- Information from job applications
Information Collected Automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Location data (with your consent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our logistics services
- Processing transactions and shipments
- Communicating with you about your account or shipments
- Responding to your inquiries and customer support
- Sending marketing communications (with your consent)
- Analyzing usage patterns to improve our website and services
- Complying with legal obligations
- Preventing fraud and ensuring security
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and its purpose.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.
7. Third-Party Services
We may use third-party service providers (analytics, payment processors, hosting providers) who have access to your information to perform services on our behalf. These providers are contractually obligated to maintain the confidentiality and security of your information.
8. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt-out of marketing communications
- Restrict processing of your information
- Withdraw consent at any time
9. International Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with an updated "Last Modified" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: customercare@hamcologistics.com
Phone: +966-13-8121919
Address: Riyadh, Saudi Arabia
Last Modified: December 23, 2025