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Frequently Asked Questions
- 1. I’ve requested a 3-hr delivery service but will be unable to wait for the entire 3 hours. Is there any possibility that I can be contacted just before the delivery has arrived? If so, what would be the additional charges for this service?
- 2. May I keep my clothes and other belongings inside furniture ( desks,chest of drawers etc.) while it is being moved or must everything be completely removed?
- 3. Is there an additional charge for larger items being delivered?
- 4. Does Hamco deliver fragile items such as glass tables,cabinets and antique furniture?
- 5. I am located just outside the GTA but am interested in having some furniture delivered to my home. Can you help me?
- 6. How and when do I pay Hamco Logistics? What methods of payment do you accept?
- 7. Is professional assembly available? (I recently purchased a king sized bedroom set and would like it to be delivered to my home and assembled.)
- 8. Will my items be insured against damages while in transit?
- 9. Are the movers/drivers at Hamco experienced/ trained?
- 10. How can I create an account and login to place an order with Hamco?
- 11. I have some very valuable and very expensive furniture to be moved, what equipment/ can you provide to ensure minimum damage to my furniture?
- 12. I placed an order with Hamco for a pick-up and delivery via the use of a Cube Van but instead a truck was sent to pick up my items. Do I have to pay the charges for the truck delivery?
- 13. If I am not able to receive a delivery, will Hamco Logistics leave the merchandise at my door or in a spot that I specify or will it be returned?
- 14. Will Hamco consolidate my delivery if I purchase several things from different stores and need them delivered to one location?
- 15. What should I do if my items arrive damaged?
- The type of service;1-hr, 2-hr, 3-hr,same day, next day etc.
- The size of vehicle requested. (e.g. Truck, Cube Van)
- The pick-up and delivery locations.
- Additional requested Services.
1. I’ve requested a 3-hr delivery service but will be unable to wait for the entire 3 hours. Is there any possibility that I can be contacted just before the delivery has arrived? If so, what would be the additional charges for this service? ?
Hamco Logistics can contact you just before your delivery arrives to ensure you are there upon arrival. Just specify on your order form whether or not you wish to be contacted before your items are delivered. You may be contacted half an hour, 15 minutes or 10 minutes before your items are delivered at NO EXTRA COST!
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2. May I keep my clothes and other belongings inside furniture (desks, chest of drawers etc.) while it is being moved or must everything be completely removed?
No items should be left in furniture while moving, personal belongings should be completely removed and packed in separate boxes. This ensures a smooth and excellent moving process.
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3. Is there an additional charge for larger items being delivered?
The cost of delivery is based on:
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4. Does Hamco deliver fragile items such as glass tables,cabinets and antique furniture?
Yes! However, the type of item must be specified at the time of order. This insures Hamco is properly prepared and equipped to handle the items.
Back
5. I am located just outside the GTA but am interested in having some furniture delivered to my home. Can you help me?
Yes! Although Hamco caters for delivery within the GTA, we are always willing to go outside and beyond to satisfy you, our customers! We suggest however, that you request our services a few days in advance.
Back
6. How and when do I pay Hamco Logistics? What methods of payment do you accept?
Payment is due when your items are delivered or at the time you place your order. We have various Payment methods which include Credit Cards (MasterCard, Visa, American Express via Pay pal), Cheques and Postal Orders, (made payable to Hamco Logistics) and cash.
Back
7. Is professional assembly available? (I recently purchased a king sized bedroom set and would like it to be delivered to my home and assembled.)
Yes, Hamco does assembly and installations, this service must be requested when placing an order.
Back
8. Will my items be insured against damages while in transit?
Yes.This can be had if Required The cost would depend on the value of the items
Back
9. Are the movers/drivers at Hamco experienced/ trained?
Our drivers and movers are highly trained and highly qualified. We provide courteous, business-like professionals where our goal is to make you, the customer, happy!
Back
10. How can I create an account and login to place an order with Hamco?
It is quite simple to create an account with Hamco, by clicking the 'Order on Line' option from our website.
Back
11. I have some very valuable and very expensive furniture to be moved, what equipment can you provide to ensure minimum damage to my furniture?
At Hamco Logistics, we take pride in maintaining the quality of your items. All items are properly packaged and wrapped during delivery, however, please inform us in advance if you have specific requests for furniture so that we will be properly equipped.
Back
12. I placed an order with Hamco for a pick-up and delivery via the use of a Cube Van but instead a truck was sent to pick up my items. Do I have to pay the charges for the truck delivery?
No. If a larger vehicle than necessary is sent to pick-up and deliver your items, there will be no additional cost to you.
Back
13. If I am not able to receive a delivery, will Hamco Logistics leave the merchandise at my door or in a spot that I specify or will it be returned?
In the event that there is no one available to receive delivered goods, Hamco Logistics will return items to place of purchase and notify receiver.
Back
14. Will Hamco consolidate my delivery if I purchase several things from different stores and need them delivered to one location?
Yes! Consolidation of deliveries is a special service offered by Hamco. this service must be requested when placing an order.
Back
15. What should I do if my items arrive damaged?
In the event that items are received damaged or scratched, please immediately contact the place where the item was purchased and inform the movers of the damages.
Back
No items should be left in furniture while moving, personal belongings should be completely removed and packed in separate boxes. This ensures a smooth and excellent moving process.
Back
3. Is there an additional charge for larger items being delivered?
The cost of delivery is based on:
Back
4. Does Hamco deliver fragile items such as glass tables,cabinets and antique furniture?
Yes! However, the type of item must be specified at the time of order. This insures Hamco is properly prepared and equipped to handle the items.
Back
5. I am located just outside the GTA but am interested in having some furniture delivered to my home. Can you help me?
Yes! Although Hamco caters for delivery within the GTA, we are always willing to go outside and beyond to satisfy you, our customers! We suggest however, that you request our services a few days in advance.
Back
6. How and when do I pay Hamco Logistics? What methods of payment do you accept?
Payment is due when your items are delivered or at the time you place your order. We have various Payment methods which include Credit Cards (MasterCard, Visa, American Express via Pay pal), Cheques and Postal Orders, (made payable to Hamco Logistics) and cash.
Back
7. Is professional assembly available? (I recently purchased a king sized bedroom set and would like it to be delivered to my home and assembled.)
Yes, Hamco does assembly and installations, this service must be requested when placing an order.
Back
8. Will my items be insured against damages while in transit?
Yes.This can be had if Required The cost would depend on the value of the items
Back
9. Are the movers/drivers at Hamco experienced/ trained?
Our drivers and movers are highly trained and highly qualified. We provide courteous, business-like professionals where our goal is to make you, the customer, happy!
Back
10. How can I create an account and login to place an order with Hamco?
It is quite simple to create an account with Hamco, by clicking the 'Order on Line' option from our website.
Back
11. I have some very valuable and very expensive furniture to be moved, what equipment can you provide to ensure minimum damage to my furniture?
At Hamco Logistics, we take pride in maintaining the quality of your items. All items are properly packaged and wrapped during delivery, however, please inform us in advance if you have specific requests for furniture so that we will be properly equipped.
Back
12. I placed an order with Hamco for a pick-up and delivery via the use of a Cube Van but instead a truck was sent to pick up my items. Do I have to pay the charges for the truck delivery?
No. If a larger vehicle than necessary is sent to pick-up and deliver your items, there will be no additional cost to you.
Back
13. If I am not able to receive a delivery, will Hamco Logistics leave the merchandise at my door or in a spot that I specify or will it be returned?
In the event that there is no one available to receive delivered goods, Hamco Logistics will return items to place of purchase and notify receiver.
Back
14. Will Hamco consolidate my delivery if I purchase several things from different stores and need them delivered to one location?
Yes! Consolidation of deliveries is a special service offered by Hamco. this service must be requested when placing an order.
Back
15. What should I do if my items arrive damaged?
In the event that items are received damaged or scratched, please immediately contact the place where the item was purchased and inform the movers of the damages.
Back
Yes! However, the type of item must be specified at the time of order. This insures Hamco is properly prepared and equipped to handle the items.
Back
5. I am located just outside the GTA but am interested in having some furniture delivered to my home. Can you help me?
Yes! Although Hamco caters for delivery within the GTA, we are always willing to go outside and beyond to satisfy you, our customers! We suggest however, that you request our services a few days in advance.
Back
6. How and when do I pay Hamco Logistics? What methods of payment do you accept?
Payment is due when your items are delivered or at the time you place your order. We have various Payment methods which include Credit Cards (MasterCard, Visa, American Express via Pay pal), Cheques and Postal Orders, (made payable to Hamco Logistics) and cash.
Back
7. Is professional assembly available? (I recently purchased a king sized bedroom set and would like it to be delivered to my home and assembled.)
Yes, Hamco does assembly and installations, this service must be requested when placing an order.
Back
8. Will my items be insured against damages while in transit?
Yes.This can be had if Required The cost would depend on the value of the items
Back
9. Are the movers/drivers at Hamco experienced/ trained?
Our drivers and movers are highly trained and highly qualified. We provide courteous, business-like professionals where our goal is to make you, the customer, happy!
Back
10. How can I create an account and login to place an order with Hamco?
It is quite simple to create an account with Hamco, by clicking the 'Order on Line' option from our website.
Back
11. I have some very valuable and very expensive furniture to be moved, what equipment can you provide to ensure minimum damage to my furniture?
At Hamco Logistics, we take pride in maintaining the quality of your items. All items are properly packaged and wrapped during delivery, however, please inform us in advance if you have specific requests for furniture so that we will be properly equipped.
Back
12. I placed an order with Hamco for a pick-up and delivery via the use of a Cube Van but instead a truck was sent to pick up my items. Do I have to pay the charges for the truck delivery?
No. If a larger vehicle than necessary is sent to pick-up and deliver your items, there will be no additional cost to you.
Back
13. If I am not able to receive a delivery, will Hamco Logistics leave the merchandise at my door or in a spot that I specify or will it be returned?
In the event that there is no one available to receive delivered goods, Hamco Logistics will return items to place of purchase and notify receiver.
Back
14. Will Hamco consolidate my delivery if I purchase several things from different stores and need them delivered to one location?
Yes! Consolidation of deliveries is a special service offered by Hamco. this service must be requested when placing an order.
Back
15. What should I do if my items arrive damaged?
In the event that items are received damaged or scratched, please immediately contact the place where the item was purchased and inform the movers of the damages.
Back
Payment is due when your items are delivered or at the time you place your order. We have various Payment methods which include Credit Cards (MasterCard, Visa, American Express via Pay pal), Cheques and Postal Orders, (made payable to Hamco Logistics) and cash.
Back
7. Is professional assembly available? (I recently purchased a king sized bedroom set and would like it to be delivered to my home and assembled.)
Yes, Hamco does assembly and installations, this service must be requested when placing an order.
Back
8. Will my items be insured against damages while in transit?
Yes.This can be had if Required The cost would depend on the value of the items
Back
9. Are the movers/drivers at Hamco experienced/ trained?
Our drivers and movers are highly trained and highly qualified. We provide courteous, business-like professionals where our goal is to make you, the customer, happy!
Back
10. How can I create an account and login to place an order with Hamco?
It is quite simple to create an account with Hamco, by clicking the 'Order on Line' option from our website.
Back
11. I have some very valuable and very expensive furniture to be moved, what equipment can you provide to ensure minimum damage to my furniture?
At Hamco Logistics, we take pride in maintaining the quality of your items. All items are properly packaged and wrapped during delivery, however, please inform us in advance if you have specific requests for furniture so that we will be properly equipped.
Back
12. I placed an order with Hamco for a pick-up and delivery via the use of a Cube Van but instead a truck was sent to pick up my items. Do I have to pay the charges for the truck delivery?
No. If a larger vehicle than necessary is sent to pick-up and deliver your items, there will be no additional cost to you.
Back
13. If I am not able to receive a delivery, will Hamco Logistics leave the merchandise at my door or in a spot that I specify or will it be returned?
In the event that there is no one available to receive delivered goods, Hamco Logistics will return items to place of purchase and notify receiver.
Back
14. Will Hamco consolidate my delivery if I purchase several things from different stores and need them delivered to one location?
Yes! Consolidation of deliveries is a special service offered by Hamco. this service must be requested when placing an order.
Back
15. What should I do if my items arrive damaged?
In the event that items are received damaged or scratched, please immediately contact the place where the item was purchased and inform the movers of the damages.
Back
Yes.This can be had if Required The cost would depend on the value of the items
Back
9. Are the movers/drivers at Hamco experienced/ trained?
Our drivers and movers are highly trained and highly qualified. We provide courteous, business-like professionals where our goal is to make you, the customer, happy!
Back
10. How can I create an account and login to place an order with Hamco?
It is quite simple to create an account with Hamco, by clicking the 'Order on Line' option from our website.
Back
11. I have some very valuable and very expensive furniture to be moved, what equipment can you provide to ensure minimum damage to my furniture?
At Hamco Logistics, we take pride in maintaining the quality of your items. All items are properly packaged and wrapped during delivery, however, please inform us in advance if you have specific requests for furniture so that we will be properly equipped.
Back
12. I placed an order with Hamco for a pick-up and delivery via the use of a Cube Van but instead a truck was sent to pick up my items. Do I have to pay the charges for the truck delivery?
No. If a larger vehicle than necessary is sent to pick-up and deliver your items, there will be no additional cost to you.
Back
13. If I am not able to receive a delivery, will Hamco Logistics leave the merchandise at my door or in a spot that I specify or will it be returned?
In the event that there is no one available to receive delivered goods, Hamco Logistics will return items to place of purchase and notify receiver.
Back
14. Will Hamco consolidate my delivery if I purchase several things from different stores and need them delivered to one location?
Yes! Consolidation of deliveries is a special service offered by Hamco. this service must be requested when placing an order.
Back
15. What should I do if my items arrive damaged?
In the event that items are received damaged or scratched, please immediately contact the place where the item was purchased and inform the movers of the damages.
Back
It is quite simple to create an account with Hamco, by clicking the 'Order on Line' option from our website.
Back
11. I have some very valuable and very expensive furniture to be moved, what equipment can you provide to ensure minimum damage to my furniture?
At Hamco Logistics, we take pride in maintaining the quality of your items. All items are properly packaged and wrapped during delivery, however, please inform us in advance if you have specific requests for furniture so that we will be properly equipped.
Back
12. I placed an order with Hamco for a pick-up and delivery via the use of a Cube Van but instead a truck was sent to pick up my items. Do I have to pay the charges for the truck delivery?
No. If a larger vehicle than necessary is sent to pick-up and deliver your items, there will be no additional cost to you.
Back
13. If I am not able to receive a delivery, will Hamco Logistics leave the merchandise at my door or in a spot that I specify or will it be returned?
In the event that there is no one available to receive delivered goods, Hamco Logistics will return items to place of purchase and notify receiver.
Back
14. Will Hamco consolidate my delivery if I purchase several things from different stores and need them delivered to one location?
Yes! Consolidation of deliveries is a special service offered by Hamco. this service must be requested when placing an order.
Back
15. What should I do if my items arrive damaged?
In the event that items are received damaged or scratched, please immediately contact the place where the item was purchased and inform the movers of the damages.
Back
No. If a larger vehicle than necessary is sent to pick-up and deliver your items, there will be no additional cost to you.
Back
13. If I am not able to receive a delivery, will Hamco Logistics leave the merchandise at my door or in a spot that I specify or will it be returned?
In the event that there is no one available to receive delivered goods, Hamco Logistics will return items to place of purchase and notify receiver.
Back
14. Will Hamco consolidate my delivery if I purchase several things from different stores and need them delivered to one location?
Yes! Consolidation of deliveries is a special service offered by Hamco. this service must be requested when placing an order.
Back
15. What should I do if my items arrive damaged?
In the event that items are received damaged or scratched, please immediately contact the place where the item was purchased and inform the movers of the damages.
Back
Yes! Consolidation of deliveries is a special service offered by Hamco. this service must be requested when placing an order.
Back
15. What should I do if my items arrive damaged?
In the event that items are received damaged or scratched, please immediately contact the place where the item was purchased and inform the movers of the damages.
Back
